These are the terms of use ("Terms of Use") for your use of services or features on the site owned and controlled by Aleryn Incorporated ("Aleryn, Inc."), including www.weavedryer.com (the "Site"). We may add additional Sites from time to time as we expand our beauty offerings and these Terms of Use will govern those new Sites when added. You may be accessing our Sites from a computer or mobile phone device (through an iPhone application, for example) and these Terms of Use govern your use of our Sites and your conduct, regardless of the means of access. You may be using our interactive services ("Interactive Services"), and these Terms of Use govern your use of those Interactive Services. We also like to interact with you on third party sites where we post content or invite your feedback, such as www.facebook.com/weavedryer; www.twitter.com/weavedryer; and www.pinterest.com/weavedryer;("Third Party Sites"). Our Terms of Use and other areas of our Sites provide guidelines ("Guidelines") and rules and regulations ("Rules") in connection with our Interactive Services, including services that involve Third Party Sites, but Aleryn, Inc. does not control those Third-Party Sites, and these Terms of Use, our Guidelines and our Rules do not apply to companies that Aleryn, Inc. does not own or control, or to the actions of people that Aleryn, Inc. does not employ or manage. You should always check the terms of use posted on Third Party Sites. By using the Sites, you signify your agreement to these Terms of Use, our Privacy Policy and our Guidelines and Rules, whether or not you have read them. If you do not agree with any of these, you should not use our Sites. Aleryn, Inc. reserves the right to change or modify any of the terms and conditions contained in the Terms of Use, Guidelines and Rules from time to time at any time, without notice, and in its sole discretion. If Aleryn, Inc. decides to change these Terms of Use, Aleryn, Inc. will post a new version on the Sites and update the date set forth above. Any changes or modifications to these Terms of Use, Guidelines or Rules will be effective upon posting of the revisions. Your continued use of the Sites following posting of any changes or modifications constitutes your acceptance of such changes or modifications and if you do not agree with these changes or modifications, you must immediately cease using the Sites. For this reason, you should frequently review these Terms of Use, our Guidelines and Rules and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Sites. 

Copyright

All design, text, graphics, logos, button icons, images, audio and video clips, the selection and arrangement thereof, and all software on the Sites is Copyright (c) 2016 Aleryn, Inc. Inc., ALL RIGHTS RESERVED. The compilation (meaning the collection, arrangement and assembly) of all content on the Sites is the exclusive property of Aleryn, Inc. and protected by U.S. and international copyright laws. All software used on the Sites is the property of Aleryn, Inc. or its software suppliers and is protected by U.S. and international copyright laws. Permission is granted to electronically copy and to print in hard copy portions of the Sites for the sole purpose of placing an order with Aleryn, Inc., using the Interactive Services or using the Sites as a shopping resource. Any other use of materials on the Sites - including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display or performance - without the prior written permission of Aleryn, Inc. is strictly prohibited.

Trademarks

Weave Dryer®, www.weavedryer.com , www.aleryninc.com , and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of Weave Dryer®, Aleryn, Inc., may not be used in connection with any product or service that is not offered by Aleryn, Inc. in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Aleryn, Inc.. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

Payment Information

Aleryn, Inc. accepts MasterCard, American Express, Discover, and Visa.  Aleryn, Inc. does not save any of your credit card data to your account. We do save your billing address unless you tell us not to.  You will have to reenter your credit card and unsaved billing address information to make your next purchase.

Product Information

The products displayed on the Sites can be ordered and delivered only within the U.S. (excluding Alaska and Hawaii). All prices displayed on the Sites are quoted in U.S. Dollars and are valid and effective only in the U.S. If any minor uses any goods or product from Aleryn, Inc. it should be only after the legal or parental guardian has discussed the product with the minor's doctor. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Aleryn, Inc. All material and information presented by Aleryn, Inc. is intended to be used for personal educational or informational purposes only. The statements made about products have not been evaluated by the U.S. Food and Drug Administration and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions. Use of the Sites is not meant to serve as a substitute for professional medical advice: these Sites are solely online stores for specialty beauty products.  Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from the Sites before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. Aleryn, Inc. does not give or intend to give any answers to medical related questions and these Sites do not replace any medical professional or medical resource. Aleryn, Inc. does not represent itself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided on the Sites. IF YOU NEED MEDICAL ATTENTION, CALL 911 OR YOUR PHYSICIAN IMMEDIATELY. The products available on the Sites and Interactive Services, including any samples Aleryn, Inc. may provide to you, are for your personal use only. You may not sell or resell any products you purchase or otherwise receive from Aleryn, Inc. Aleryn, Inc. reserves the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products to be provided to you that may result in a violation of these Terms of Use, as determined by Aleryn, Inc. in its sole discretion.

FAQ

What payment methods are accepted?

We accept all major credit cards (Visa, MasterCard, American Express, and Discover).  We also accept E-CHECK.NET, ACH processed through Authorize.net.

What happens if an item is out-of-stock?

Products are displayed as out-of-stock on the website.  If an order is only partially shipped, the customer will be notified via email, and they will only be charged for the products that are shipped.  

Are there additional shipping charges if an order has to be split into multiple shipments? 

There are no additional shipping charges if an order has to be shipped in multiple boxes or at different times.

What happens if a customer receives an error message while trying to place an order?  

If a customer receives an error message, the order will not process.  The customer will always receive a confirmation email if their order was placed, and then subsequent emails detailing the order status.

If customers have questions when ordering, is there a customer support person to assist them?

Yes, we have a toll-free number and the customer service team ready to help. Call customer service at 1-844-932-8379 or email info@weavedryer.com.

Who pays shipping on the products if a customer chooses to return an inappropriate selection?

The customer pays for shipping if they change their mind about a purchase.  Please email info@weavedryer.com, to obtain a return authorization.

Have a problem with an order?

We try to always provide the highest level of service possible. If there is a problem with your order, please begin by contacting our Customer Care team immediately by email info@weavedryer.com.  All claims for shortage or damage must be made within 7 days of receipt of goods.  Please provide as much information as you can about the problem, take a picture of the damage, include your order number and whether you prefer a refund or replacement. A Customer Care Specialist will respond to you as quickly as possible.  We will provide a return label on damaged goods only.

Return Policy

It’s simple!  We have a customer focused return policy.  We accept unopened, unused, resalable merchandise that is in its original condition ONLY.  It must be purchased within 7 calendar days of the order date.  All shipping fees paid are non-refundable.  We do not pay for return shipping, provide shipping labels or accept packages COD.  There is a $15.00 restocking fee.  

Please email us at info@weavedryer.com, to obtain a return authorization number.  A return authorization number must be included in the return shipment along with the order invoice paperwork.  Please allow 10 business days for the return to be processed once it is received at our warehouse. After your return is received and inspected, your refund will be processed and a credit will be automatically applied to your credit card minus the original shipping fees paid and the re-stocking fee.  

Return Shipping and Processing

Please pack your return shipment securely to ensure that the items are not damaged in transit. If you still have it, the package your order arrived in should be sufficient to make sure that your return arrives back at our distribution center undamaged. 

 

ORDER LIMITS

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Is there a limit to the size of orders to prevent diversion?

No, because the prices are at full retail.  We do have a flagging system that will alert Aleryn, Inc. of any abnormal purchases, and we have tight tracking of all sales and customers.

TRACKING ORDERS

Is there going to be a way to track an order's status once an order is placed on the website?