Terms & Conditions
These are
the terms of use ("Terms of Use") for your use of services or
features on the site owned and controlled by Aleryn Incorporated ("Aleryn,
Inc."), including www.weavedryer.com
(the "Site"). We may add additional Sites from time to time as we
expand our beauty offerings and these Terms of Use will govern those new Sites
when added. You may be accessing our Sites from a computer or mobile phone
device (through an iPhone application, for example) and these Terms of Use
govern your use of our Sites and your conduct, regardless of the means of
access. You may be using our interactive services ("Interactive
Services"), and these Terms of Use govern your use of those Interactive
Services. We also like to interact with you on third party sites where we post
content or invite your feedback, such as www.facebook.com/weavedryer; www.twitter.com/weavedryer; and www.pinterest.com/weavedryer;("Third
Party Sites"). Our Terms of Use and other areas of our Sites provide
guidelines ("Guidelines") and rules and regulations
("Rules") in connection with our Interactive Services, including
services that involve Third Party Sites, but Aleryn, Inc. does not control
those Third-Party Sites, and these Terms of Use, our Guidelines and our Rules
do not apply to companies that Aleryn, Inc. does not own or control, or to the
actions of people that Aleryn, Inc. does not employ or manage. You should
always check the terms of use posted on Third Party Sites. By using the Sites,
you signify your agreement to these Terms of Use, our Privacy Policy and our
Guidelines and Rules, whether or not you have read them. If you do not agree
with any of these, you should not use our Sites. Aleryn, Inc. reserves the
right to change or modify any of the terms and conditions contained in the
Terms of Use, Guidelines and Rules from time to time at any time, without
notice, and in its sole discretion. If Aleryn, Inc. decides to change these
Terms of Use, Aleryn, Inc. will post a new version on the Sites and update the
date set forth above. Any changes or modifications to these Terms of Use,
Guidelines or Rules will be effective upon posting of the revisions. Your
continued use of the Sites following posting of any changes or modifications
constitutes your acceptance of such changes or modifications and if you do not
agree with these changes or modifications, you must immediately cease using the
Sites. For this reason, you should frequently review these Terms of Use, our
Guidelines and Rules and any other applicable policies, including their dates,
to understand the terms and conditions that apply to your use of the Sites.
Copyright
All design,
text, graphics, logos, button icons, images, audio and video clips, the
selection and arrangement thereof, and all software on the Sites is Copyright
(c) 2016 Aleryn, Inc. Inc., ALL RIGHTS RESERVED. The compilation (meaning the
collection, arrangement and assembly) of all content on the Sites is the
exclusive property of Aleryn, Inc. and protected by U.S. and international
copyright laws. All software used on the Sites is the property of Aleryn, Inc.
or its software suppliers and is protected by U.S. and international copyright
laws. Permission is granted to electronically copy and to print in hard copy
portions of the Sites for the sole purpose of placing an order with Aleryn,
Inc., using the Interactive Services or using the Sites as a shopping resource.
Any other use of materials on the Sites - including reproduction for purposes
other than those permitted above, modification, distribution, republishing,
transmission, display or performance - without the prior written permission of
Aleryn, Inc. is strictly prohibited.
Trademarks
Weave
Dryer®, www.weavedryer.com , www.aleryninc.com , and all page headers,
custom graphics and button icons are service marks, trademarks, and/or trade
dress of Weave Dryer®, Aleryn, Inc., may not be used in connection with any
product or service that is not offered by Aleryn, Inc. in any manner that is
likely to cause confusion among customers, or in any manner that disparages or
discredits Aleryn, Inc.. All other trademarks, product names and company names
or logos cited herein are the property of their respective owners.
Payment Information
Aleryn, Inc.
accepts MasterCard, American Express, Discover, and Visa. Aleryn, Inc. does not save any of your credit
card data to your account. We do save your billing address unless you tell us
not to. You will have to reenter your
credit card and unsaved billing address information to make your next purchase.
Product Information
The products
displayed on the Sites can be ordered and delivered only within the U.S.
(excluding Alaska and Hawaii). All prices displayed on the Sites are quoted in
U.S. Dollars and are valid and effective only in the U.S. If any minor uses any
goods or product from Aleryn, Inc. it should be only after the legal or
parental guardian has discussed the product with the minor's doctor. Reference
to any products, services, processes or other information by trade name,
trademark, manufacturer, supplier or otherwise does not constitute or imply
endorsement, sponsorship or recommendation thereof by Aleryn, Inc. All material
and information presented by Aleryn, Inc. is intended to be used for personal
educational or informational purposes only. The statements made about products
have not been evaluated by the U.S. Food and Drug Administration and the
results reported, if any, may not necessarily occur in all individuals. The
statements and products are not intended to diagnose, treat, cure or prevent
any condition or disease. All products should be used strictly in accordance
with their instructions, precautions and guidelines. You should always check
the ingredients for products to avoid potential allergic reactions. Use of the
Sites is not meant to serve as a substitute for professional medical advice:
these Sites are solely online stores for specialty beauty products. Please consult with your own physician or
health care practitioner regarding the use of any goods, products or
information received from the Sites before using or relying on them. Your
physician or health care practitioner should address any and all medical
questions, concerns and decisions regarding the possible treatment of any
medical condition. Aleryn, Inc. does not give or intend to give any answers to
medical related questions and these Sites do not replace any medical
professional or medical resource. Aleryn, Inc. does not represent itself as a
physician nor is this implied. No prescription medications or medical
treatments are intentionally provided on the Sites. IF YOU NEED MEDICAL
ATTENTION, CALL 911 OR YOUR PHYSICIAN IMMEDIATELY. The products available on
the Sites and Interactive Services, including any samples Aleryn, Inc. may
provide to you, are for your personal use only. You may not sell or resell any
products you purchase or otherwise receive from Aleryn, Inc. Aleryn, Inc.
reserves the right, with or without notice, to cancel or reduce the quantity of
any order to be filled or products to be provided to you that may result in a
violation of these Terms of Use, as determined by Aleryn, Inc. in its sole
discretion.
FAQ
What payment
methods are accepted?
We accept
all major credit cards (Visa, MasterCard, American Express, and Discover). We also accept E-CHECK.NET, ACH processed
through Authorize.net.
What happens
if an item is out-of-stock?
Products are
displayed as out-of-stock on the website.
If an order is only partially shipped, the customer will be notified via
email, and they will only be charged for the products that are shipped.
Are there
additional shipping charges if an order has to be split into multiple
shipments?
There are no
additional shipping charges if an order has to be shipped in multiple boxes or
at different times.
What happens
if a customer receives an error message while trying to place an order?
If a
customer receives an error message, the order will not process. The customer will always receive a
confirmation email if their order was placed, and then subsequent emails
detailing the order status.
If customers
have questions when ordering, is there a customer support person to assist
them?
Yes, we have
a toll-free number and the customer service team ready to help. Call customer
service at 1-844-932-8379 or email info@weavedryer.com.
Who pays
shipping on the products if a customer chooses to return an inappropriate
selection?
The customer
pays for shipping if they change their mind about a purchase. Please email info@weavedryer.com, to obtain a
return authorization.
Have a
problem with an order?
We try to
always provide the highest level of service possible. If there is a problem
with your order, please begin by contacting our Customer Care team immediately
by email info@weavedryer.com. All claims
for shortage or damage must be made within 7 days of receipt of goods. Please provide as much information as you can
about the problem, take a picture of the damage, include your order number and
whether you prefer a refund or replacement. A Customer Care Specialist will
respond to you as quickly as possible.
We will provide a return label on damaged goods only.
Return Policy
It’s
simple! We have a customer focused
return policy. We accept unopened,
unused, resalable merchandise that is in its original condition ONLY. It must be purchased within 7 calendar days
of the order date. All shipping fees
paid are non-refundable. We do not pay
for return shipping, provide shipping labels or accept packages COD. There is a $15.00 restocking fee.
Please email
us at info@weavedryer.com, to obtain a return authorization number. A return authorization number must be
included in the return shipment along with the order invoice paperwork. Please allow 10 business days for the return
to be processed once it is received at our warehouse. After your return is
received and inspected, your refund will be processed and a credit will be
automatically applied to your credit card minus the original shipping fees paid
and the re-stocking fee.
Return Shipping and Processing
Please pack
your return shipment securely to ensure that the items are not damaged in
transit. If you still have it, the package your order arrived in should be
sufficient to make sure that your return arrives back at our distribution
center undamaged.
ORDER LIMITS
Is there a
limit to the size of orders to prevent diversion?
No, because
the prices are at full retail. We do
have a flagging system that will alert Aleryn, Inc. of any abnormal purchases,
and we have tight tracking of all sales and customers.
TRACKING ORDERS
Is there
going to be a way to track an order's status once an order is placed on the
website?